Moving day is packed enough without chasing utility sign-ups. If you are new to Castle Rock, a clear plan saves time, fees, and stress. In this guide, you will learn exactly who provides each service, what documents to have ready, and the fastest order to set everything up. You will also get simple safety tips and a printable checklist you can use today. Let’s dive in.
Who provides what in Castle Rock
Castle Rock utility services come from a mix of providers. The Town handles water and sewer, while private utilities serve electricity and natural gas. Trash and recycling are arranged through the Town’s resources and approved haulers.
Electricity: CORE Electric Cooperative
CORE Electric Cooperative provides electricity for Castle Rock addresses within its service territory. You can start or transfer service online or by phone. Have your service address, move-in date, photo ID, and Social Security number or alternative ID ready for identity and credit checks if required. A lease or deed may be requested.
Ask about residential account options like budget billing, autopay, and paperless billing. Many co-ops can activate or transfer same day when the meter and wiring are in place and there are no safety issues. Report outages right away and use the provider’s outage tools. You can find new service and outage resources on the CORE site by visiting the CORE Electric Cooperative homepage.
- Start here: CORE Electric Cooperative
Natural gas: Black Hills Energy
Black Hills Energy serves natural gas in Castle Rock. You can start service online or by phone. Be ready with your address, move-in date, photo ID, and SSN or alternate ID. If you are transferring from another Black Hills address, have prior account info handy.
If gas service has been off, a technician visit is typically required for a safety check before turn-on. Schedule early in the day to improve your chances of a same-day appointment. Ask about autopay and levelized or budget billing during setup. For safety guidance and emergency steps, use the resources on the Black Hills Energy site.
- Start here: Black Hills Energy
Water and sewer: Town of Castle Rock Utilities
The Town of Castle Rock provides municipal water and sewer billing for Castle Rock addresses. You can open or transfer service through the Town’s utility billing portal or in person at Town Hall. Have your service address, move-in date, photo ID, lease or deed, preferred mailing address, email, and payment method ready.
Some properties have separate domestic and irrigation meters. Confirm whether your home has a dedicated irrigation meter and make sure both accounts are enrolled or transferred. The Town may require a deposit for new service or charge a one-time setup or transfer fee. You can also ask about autopay, paperless billing, and typical billing cycles on the Town site.
- Start here: Town of Castle Rock utilities and billing
Trash and recycling: Town guidance and contracted haulers
Household trash and recycling are arranged through the Town’s resources and approved haulers. The Town’s utility hub typically lists approved or contracted providers, pricing tiers, cart sizes, start steps, and bulky pickup rules. Have your service address, account holder name, preferred cart size, and start date ready.
Activation usually takes 1 to 2 business days and is tied to a weekly pickup schedule. If your neighborhood has a homeowners association, check the HOA covenants for any mandatory hauler or bundled billing. Use the Town’s utility hub to find the correct hauler and enrollment instructions.
- Start here: Town of Castle Rock utilities and billing
Your one-afternoon setup plan
You can complete the core sign-ups in about 2 to 4 hours if you prepare ahead and use online portals where possible. Here is a simple plan.
Before you start: quick prep
Gather these items so you can move through each account smoothly:
- Government-issued photo ID
- Lease or deed and proof of occupancy or ownership
- Service address and move-in date
- Email, phone number, and mailing address
- Payment method for deposits or autopay setup (card or bank info)
- Social Security number or alternative ID for identity and credit checks, if required
- Any meter numbers noted in closing or lease paperwork, if available
- HOA or builder info about trash rules and irrigation meters
Recommended order for same-day results
- Water and sewer: Town of Castle Rock
- Open or transfer service and set your start date. Ask if a technician visit is needed for any meter checks. Get your new account number for your records.
- Electricity: CORE Electric Cooperative
- Start or transfer service online or by phone. Ask about same-day activation and whether the meter is active with no safety issues. Enroll in budget billing, autopay, and paperless if desired.
- Natural gas: Black Hills Energy
- If gas service has been off, schedule a technician visit as early as possible. Appointment windows can fill quickly. Confirm any connection fees and whether your presence is required.
- Trash and recycling
- Use the Town’s utility hub to identify your hauler, choose cart sizes, and set your start date. Aim to activate before the next scheduled pickup day.
Time estimates:
- Online sign-ups: 5 to 20 minutes each
- Phone sign-ups: 10 to 30 minutes each
- Technician scheduling: 5 to 15 minutes to arrange, with an appointment window that may be same day or next business day
After you finish: wrap-up checklist
- Record initial meter readings for electricity, gas, and water on move-in day. Keep photos or notes to prevent billing disputes.
- Enroll in autopay or paperless billing, or set calendar reminders for due dates.
- Save account numbers, confirmation emails, and service order numbers in one place.
Safety and outages
Utility safety is simple when you know who to call and what to look for. Keep these steps on your fridge or in your phone.
Power outages: how to report
If your power goes out, check your breakers and then report the outage to your electric provider. CORE offers online outage tools and maps so you can track restoration and get updates. Report outages through the CORE website or by phone. If there is an immediate hazard, call 911.
- Find outage resources: CORE Electric Cooperative
Gas leaks: what to do
Common signs of a gas leak include a rotten egg odor, hissing sounds, or dead vegetation near a gas line. If you suspect a leak, leave the building immediately. Do not use electronics or create sparks, and do not try to locate the leak yourself. From a safe location, call the emergency line on your gas bill or the Black Hills Energy website, and call 911 if there is immediate danger.
- Safety resources: Black Hills Energy
Water emergencies and conservation
For water main breaks, sewer issues, or urgent service concerns, contact the Town of Castle Rock Utilities right away. If your property has an irrigation system, check the Town’s seasonal watering guidance and any local restrictions before you set timers. Following the Town’s conservation rules protects your landscape and helps you avoid fines.
- Start here: Town of Castle Rock utilities and billing
Avoid common pitfalls
- Do not wait to schedule a gas technician. Appointments can be limited, especially on Fridays and Mondays.
- Confirm irrigation meter enrollment if your property has a separate irrigation account. Missing this can lead to delayed or unbilled usage.
- Record your move-in meter readings and request a final read from the prior occupant through each provider.
- Verify who handles trash and recycling. Some HOAs contract a hauler or include service in dues, while others require you to sign up.
- Ask about deposits, credit checks, and reconnection or transfer fees before you finalize each setup.
Quick signup script you can use
Use this short script for phone calls or to copy into online forms where a free-text note is allowed.
“Hello, I am starting residential service at [full address], move-in date [date]. My name is [full name]. I have my ID and payment method ready. Are there any deposits, technician visits, or timelines I should expect for activation? I would also like to enroll in autopay and paperless billing if available.”
Ready to get settled in Castle Rock?
With the steps above and the links to official resources, you can turn everything on in one afternoon and avoid last-minute surprises. If you have questions about neighborhoods, HOAs, or closing timelines, we are here to help you make a smooth move.
If you want a local checklist, vendor intros, or market guidance, connect with Unknown Company. Request Your Free Home Valuation or Private Listing Access.
FAQs
Who provides water and sewer in Castle Rock?
- The Town of Castle Rock provides municipal water and sewer billing for Castle Rock addresses. Start or transfer service through the Town’s utility billing resources.
How do I start electricity in Castle Rock?
- Electricity is provided by CORE Electric Cooperative. You can start or transfer service online or by phone and ask about same-day activation if the meter is active.
Which company handles natural gas in Castle Rock?
- Black Hills Energy provides natural gas service. If service is off, a technician visit is typically required for a safety check before activation.
Can I set up all utilities in a single afternoon?
- Yes, in many cases. Complete water first, then electricity, then gas, and finish with trash. Schedule any gas technician visit early in the day.
What should I have ready when I sign up for utilities?
- Have your address, move-in date, photo ID, SSN or alternate ID, lease or deed, email, phone, and payment method. Meter numbers are helpful if available.
How do I report a power outage in Castle Rock?
- Report outages to CORE through its website or by phone and check the outage tools for updates. Call 911 for immediate hazards.
What do I do if I smell gas?
- Leave the area immediately, avoid sparks and electronics, and call the Black Hills Energy emergency line and 911 from a safe location.
Who handles trash and recycling service?
- Use the Town’s utility resources to identify approved or contracted haulers, choose cart sizes, and schedule service. Check HOA rules before you enroll.
Are there watering restrictions in Castle Rock?
- The Town posts seasonal watering guidance and conservation rules. Review the Town’s resources before setting irrigation timers.
Do utilities require deposits in Castle Rock?
- Policies vary by provider and can change. Ask each provider or check their official site for current deposit requirements and any waiver options.
